Eliminate human error with MiaRec's built in security and compliance features, like automated call recording announcements for Cisco.
MiaRec is built-up from the ground up with maximum security in mind. This includes file encryption, watermarking, full audit logs, and much more.
MiaRec's extensive compliance and security features not only help you retrace your steps in case of fraud, but more importantly prevent it from happening in the first place.
Click on the screenshots to explore some of our compliance and security features at your own pace.
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Is the looming threat of a security breach or compliance audits keeping you up at night? Are you constantly worried about data integrity or vulnerabilities? MiaRec's automated Quality Management and Contact Center Intelligence Platform is a unique solution on the market as it offers industry-leading compliance and security features.
Operate at 100% reliability with our Advanced High Availability configuration and automatic failover Master-Master Server configuration.
Eliminate human error by switching on MiaRec's automated call recording announcement for Cisco platforms (both in- and outgoing calls).
Faster identify any actions performed during a data breach or improper access with full audit logs, incl. accessing/listening to a recording, admin activities, and more.
Configure/manage your data storage according to your needs, e.g., delete data after 30 days, 90 days, one year, or five years or configure by department, i.e., finance, legal, helpdesk, etc.
Confidently meet regulatory and corporate security requirements, including PCI-DSS, HIPAA, MiFID II, GDPR compliance, and others.
Faster identify any abnormalities, e.g., customers calling about a suspicious email. MiaRec's Voice Analytics Keyword Spotting and Trend Analysis will alert you when a threshold is reached.
Are you ready to see how MiaRec could transform your contact center to be more secure and compliant?
