Enhance Customer Experience (CX) With AI

Transform Every Customer Interaction into Business Success

MiaRec empowers your organization to deliver exceptional customer experiences by providing comprehensive visibility, advanced analytics, and actionable insights. Improve satisfaction scores, reduce churn, and drive measurable financial outcomes.

* No risk with our 60-day money back guarantee.

Enhance Customer Experience with MiaRec1

Enhance your CX in 60 days or get your money back.

20%

Reduction In Churn

25%

Improvement In CSAT 

30%

Reduction In Customer Effort

Is Your CX Strategy Tapping In The Dark?

Many companies rely heavily on limited surveys and subjective customer feedback, lacking deep visibility into the true customer experience.

  • Are you basing critical CX decisions on less than 5% of customer interactions?

  • Do you fully understand what's driving customer dissatisfaction or churn?

  • Can you quickly pinpoint specific issues impacting your customer experience?

  • Is your approach to improving CX driven by guesswork rather than concrete data?

Transform Your Customer Experience Strategy In 5 Steps

MiaRec 5 Steps

Measure CX Across Every Interaction

Don't rely on limited surveys—MiaRec analyzes detailed metrics and sentiment analysis across 100% of your customer interactions, providing a complete picture of your CX landscape. 

  • Eliminate blind spots (no more surveys)
  • Analyse 100% of customer interactions
  • Gain full visibility
Measure CX Across Every Interaction with MiaRec (1)

Identify the Real Issues Behind Customer Dissatisfaction

Discover the precise factors negatively impacting your customer experience. Quickly identify whether problems stem from agent performance, ineffective processes, or external factors such as outdated information or product issues.

  • Quickly discover the root cause
  • Don't treat the symptom but the issue
  • Empower data-driven decisions
MiaRec Solution Pages Step 1 Measure & Analyse (3)

Convert Data Into Actionable Insights

Leverage MiaRec’s AI-powered topical analysis and sentiment detection to uncover insights that traditional survey scores miss. Clearly understand what's driving customer behaviors and satisfaction scores.

  • Turn data into clear, immediate actions
  • Identify opportunities for CX improvement
  • Prioritize interventions for maximum impact
MiaRec Solution Pages Step 3 Gain Actionable Insights

Drive Targeted, Meaningful Improvements

Take focused action on high-impact opportunities. MiaRec guides you to the exact adjustments needed—be it enhanced training, refined processes, or updated customer-facing information—to significantly improve customer satisfaction and retention. For example, turn your most frequent call topics in self-service tools, like pricing calculators on your website.

  • Effortlessly trigger CX and operational improvements.
  • Streamline processes
  • Enhance team performance
Drive Change with MiaRec

Connect CX Improvements Directly to Revenue

Enhanced CX isn't just about happier customers—it's about healthier profits. MiaRec quantifies how your CX improvements directly translate into financial outcomes, clearly linking increased customer satisfaction to reduced churn, higher retention, and stronger revenue growth.

  • Directly link customer insights to revenue growth
  • Boost profitability through targeted CX enhancements
  • Maximize ROI by acting on high-value insights
MiaRec Solution Pages Step 5 Revenue Impact

Ready to Turn Exceptional CX into Bottom-Line Results?

See how MiaRec can help you elevate your customer experience and drive meaningful business growth.