Director Of Contact Center Operations
With MiaRec's Workforce Engagement solution, your supervisors can improve agent productivity and service quality by confidently managing their agents through a single pane of glass.
Compliance & Security Officers
MiaRec's call recording, quality management, and voice analytics are unique solutions on the market as MiaRec offers industry-leading compliance and security features built-in.
Chief Information/Technology Officer
MiaRec is a secure and compliant Workforce Engagement suite that offers a fast return-on-investment and a low total cost of ownership, and integrates with the leading communication solutions.
Customer Experience Officer
Today, customer experience is everything. MiaRec is helping customer experience officers like you put their customers first for organizations worldwide.
Marketing & Customer Insights
Extract valuable customer insights from your contact center interactions to better drive marketing and sales campaigns, inform product strategy, and much more.