Please note: this is legacy documentation. Please check out https://docs.miarec.com/all/ for the most up-to-date documentation and user guides.
In the case of an error, MiaRec writes detailed information to Windows Event Log.
Open Control Panel -> Administrative Tools -> Event Viewer and select Windows Logs -> Application.
When the MiaRec service is started, it writes information about its own version and the number of licenses, which are installed on the server. See the below screenshot for details:
Also, MiaRec writes information about any errors. Examples of such errors:
- Live monitoring doesn't work because port 554 is busy with other applications
- Some calls are not recorded because of not enough licenses
- Audio files cannot be stored on a network drive because of write permission issues.
Windows Event Log contains also messages from the PostgreSQL database. This is a database, which is used by MiaRec for storing call information.