MiaRec Events
The Auto QA Advantage: Boost Contact Center KPIs by 20%
Watch this on-demand webinar to learn step-by-step how to implement Auto QA - hosted by a former contact center manager who knows what it takes to elevate your team.
WebEx One 2024
Join us at WebEx One to experience breakthroughs in AI, learn how to revolutionize customer experience, and more! Meet the MiaRec team at Booth 26B.
Enterprise Connect AI 2024
Join us at Enterprise Connect AI in the heart of the Silicon Valley and learn how AI is transforming CX for the customer, the contact center agent and the business. Meet the MiaRec team at Booth 6!
Translate Your Manual Evaluation Questions to Auto Scorecards
In this 60-minute webinar, learn how you can easily and accurately create, customize, and test prompts for Auto QA!
Customer Contact Week 2024
At Customer Contact Week Las Vegas, you have more at your fingertips than anywhere else in the world. This is the annual gathering of customer contact leaders where you will find the tools, technology, and techniques to drive your business endeavors to new heights.
Cisco Live 2024
AI takes center stage at Cisco Live 2024, empowering you to expand your horizons and immersing you in the next wave of Cisco’s transformative technologies. Learn to work faster, safer, and smarter and become part of the movement that will Go Beyond what’s possible.
AI To The Rescue: Overcome The Top 5 Contact Center QA Challenges With AI
In the 60-minute webinar, MiaRec draws from over a decade of experience working with hundreds of organizations around the globe as we discussed the top challenges contact centers face regarding quality management and how to overcome them.
Call & Contact Center Expo 2024
Call & Contact Center Expo USA is the ultimate meeting place for all things customer engagement and experience. From IT solutions to telecommunications, this event encompasses everything related to call and contact centers.
Enterprise Connect 2024
Whether it’s your Contact Center, the new world of Generative AI, strategies for CX, or any other key element, your enterprise’s collaboration needs have never been more critical or in flux. Now is the time to make sure your plans address the needs of your business today and scale for the future.