Products
The MiaRec Platform
MiaRec's easy-to-use Generative AI-powered Conversation Intelligence Platform is designed to grow with you.
For smaller contact centers looking to make manual QA processes more efficient
Essentials
Call Recording
Transcription
Agent Evaluation
For larger contact centers looking to empower QA managers with Generative AI
Advanced
Essentials, plus:
Sentiment Analysis
Auto Call Summary
Live Monitoring
For transformation-seeking contact centers processes with Generative AI
Premium
Advanced, plus:
AI-Powered Auto QA
Topic Analysis
AI Prompt Designer
AI Insights
Customize your MiaRec Conversation Intelligence Platform with add-ons.
Add-ons
Auto Data Redaction
Screen Recording
Solutions
By Objective
Complete Performance Visibility
QA Automation
Compliance
Customer Service
By Industry
Telecom Service Providers
Healthcare Institutions
Financial Services
Customer-First Businesses
Government Agencies
Contact Centers
Integrations
Cisco Webex Calling
Cisco Webex Contact Center
Five9
Microsoft Teams
SIPREC Call Recording
Pricing
Pricing
Fair Use Policy
Resources
Featured Resources
Conversation Intelligence Buyer's Guide
Automate & Elevate Contact Center QA with AI
Voice Analytics Evaluation Checklist
Conversation Intelligence Market Guide
Contact Center Glossary
Experience The Product
Book A Demo
Apply For A Free Trial
Instant Online Demo
Product Videos
ROI & Pricing
Pricing Calculator
Auto QM ROI Calculator
Auto Call Summary ROI Calculator
Request A Custom Quote
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Online Demo
Contact Us
Online Demo
Contact Us
More results
Products
Essentials
Call Recording
Transcription
Agent Evaluation
Advanced
Essentials, plus:
Topic Analysis
Sentiment Analysis
AI Call Summary
Live Monitoring
Premium
Advanced, plus:
AI-Powered Auto QA
AI Insights
Add-ons
Auto Data Redaction
Screen Recording
Solutions
Use Cases
QA Automation
Operational Efficiency
Compliance
Customer Service
By Company Type
Telecom Service Providers
Healthcare Institutions
Financial Services
Customer-First Businesses
Government Agencies
Contact Centers
By Job Role
Director Of Contact Center Operations
Compliance & Security Officer
Chief Information / Technology Officer
Customer Experience Officer
Marketing & Customer Insights
Integrations
Five9 Intelligent Cloud Contact Center
Avaya Aura
Avaya SBCE SIPREC
Cisco WebEx Cloud Calling
Cisco CallManager UCM
Cisco Hosted Collaboration Solution (HCS)
Cisco WebEx Contact Center
Microsoft Teams
SIPREC Call Recording
Pricing
Fair Use Policy Explained
Resources
Featured Resources
Conversation Intelligence Market Guide
Contact Center Glossary
29 Ways To Use Generative AI To Transform Your Contact Center
Conversation Intelligence Buyer's Guide
Experience The Product
Book A Demo
Apply For A Free Trial
Instant Online Demo
Product Videos
ROI & Pricing
Auto QM ROI Calculator
Auto Call Summary ROI Calculator
Request A Custom Quote
120 Day Roadmap To ROI
Blog
Become A Partner
Support
Blog
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Automated QA
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