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Intelligence-VEEDhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Sales%20Intelligence-VEED.mp4103nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/How%20to%20Create%20Custom%20Topics%20in%20MiaRec.mp4/medium.jpgHow to Create Custom Topics in MiaRecAre you ready to enhance your call analysis with custom topics in Mirec? In this informative video, customer success manager Kino Escobedo guides you through the straightforward process of creating custom topics to automatically identify critical subjects during calls. Key takeaways from this video include: - A step-by-step walkthrough on setting up custom topics in Mirec, ensuring you have admin-level access for configuration. - How to utilize the Topic Analysis AI playground for testing your new custom topics and receiving direct feedback from the AI. - Best practices for naming your topics, including tips on using color codes to differentiate between positive and negative topics. With just five minutes of setup time, you’ll learn to create and test topics, like "Payment Received," that enhance your call analysis. The video emphasizes the importance of adding concise descriptions to improve contextual understanding by the AI and ensuring that your custom topics yield the desired insights for all calls moving forward. Join us and discover how Mirec can empower your customer service teams with actionable insights, improving overall performance and compliance in contact center operations. Your journey to automated quality management starts here!https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/How%20to%20Create%20Custom%20Topics%20in%20MiaRec.mp4188nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20AutoQA%20Video-VEED.mp4/medium.jpgMiaRec AutoQA Video-VEEDMiaRec AutoQA Video-VEEDhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20AutoQA%20Video-VEED.mp499nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Revenue%20Intelligence%20v6.mp4/medium.jpgMiaRec Revenue Intelligence v6MiaRec Revenue Intelligence v6https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Revenue%20Intelligence%20v6.mp465nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Auto%20Call%20Summary%20.mp4/medium.jpgDiscover the transformative potential of Generative AI-based Automatic Call Summaries and Custom Insights features. MiaRec Auto Call Summary https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Auto%20Call%20Summary%20.mp4153nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/How%20to%20Customize%20the%20Call%20Summary%20in%20MiaRec.mp4/medium.jpgHow to Customize the Call Summary in MiaRecHow to Customize the Call Summary in MiaRechttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/How%20to%20Customize%20the%20Call%20Summary%20in%20MiaRec.mp4198nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Churn%20Risk-VEED.mp4/medium.jpgMiaRec Churn Risk-VEEDMiaRec Churn Risk-VEEDhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Churn%20Risk-VEED.mp478nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Topic%20&%20Sentiment%20Analysis%20Video.mp4/medium.jpgMiaRec auto-analyzes every call to surface real drivers of support volume and customer frustration—no more guessing from a few recordings. See key topics and pain points flagged in transcripts automatically to boost team performance and cut repeat calls.MiaRec Topic & Sentiment Analysis Videohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Topic%20&%20Sentiment%20Analysis%20Video.mp482nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Auto%20QA%20Marketing%20Video%20Captioned.mp4/medium.jpgMiaRec Generative AI-Powered Auto QAMiaRec Generative AI-Powered Automated Quality Management scores 100% of the calls automaticallyhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Auto%20QA%20Marketing%20Video%20Captioned.mp4156nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20ML-Auto%20Redaction%20Video.mp4/medium.jpgMiaRec ML-based Auto Data Redaction videoMiaRec ML-based Auto Data Redaction offers significant advantages over traditional auto redaction methods such as numeric and pattern-matching data redaction. 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Intelligence Problem-1Conversation Intelligence Problem-12026-08-12https://www.miarec.com/advantage-reserve-customer-case-studyhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20AI%20turns%20guest%20conversations%20into%20hotel%20intelligence.mp4/medium.jpgMiaRec Hospitality AI turns guest conversations into hotel intelligenceMiaRec Hospitality AI turns guest conversations into hotel intelligencehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20AI%20turns%20guest%20conversations%20into%20hotel%20intelligence.mp491nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20Tracking%20and%20converting%20missed%20bookings%20into%20additional%20revenue.mp4/medium.jpgMiaRec Hospitality Tracking and converting missed bookings into additional revenueMiaRec Hospitality Tracking and converting missed bookings into additional revenuehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20Tracking%20and%20converting%20missed%20bookings%20into%20additional%20revenue.mp4118nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecHospitality_Voice%20is%20a%20forgotten%20channel.mp4/medium.jpgMiaRecHospitality_Voice is a forgotten channelMiaRecHospitality_Voice is a forgotten channelhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecHospitality_Voice%20is%20a%20forgotten%20channel.mp429nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20We%20publish%20the%20worst%20and%20the%20best%20calls%20every%20day.mp4/medium.jpgMiaRec Hospitality We publish the worst and the best calls every dayMiaRec Hospitality We publish the worst and the best calls every dayhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Hospitality%20We%20publish%20the%20worst%20and%20the%20best%20calls%20every%20day.mp419nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/AdvantageReserveLogo.pngAdvantageReserveLogoAdvantageReserveLogohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Scores%20Before%20&%20With%20MiaRec.pngScores Before & With MiaRecScores Before & With MiaRechttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecLogo450x200.pngMiaRecLogo450x200MiaRecLogo450x200https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/miarec_logo_300x100_transparent_bgnd.pngmiarec_logo_300x100_transparent_bgndmiarec_logo_300x100_transparent_bgnd2026-03-24https://www.miarec.com/miarec-platformhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/miarec_logo_300x100_transparent_bgnd.pngmiarec_logo_300x100_transparent_bgndmiarec_logo_300x100_transparent_bgndhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Five9.pngFive9Five9https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Cisco_Webex_logo_-_Brandlogos.net.svg.pngCisco_Webex_logo_-_Brandlogos.net.svgCisco_Webex_logo_-_Brandlogos.net.svghttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/RingCentral%20logo%20fullcolor.pngRingCentral logo fullcolorRingCentral logo fullcolorhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Aldo%20Guzman.jpgAldo GuzmanAldo Guzmanhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecLogo450x200.pngMiaRecLogo450x200MiaRecLogo450x200https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Victoria%20Johnston.jpgVictoria JohnstonVictoria Johnstonhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Microsoft%20Teams.pngMicrosoft TeamsMicrosoft Teamshttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecTrial%20Resource%20Tile.pngMiaRecTrial Resource TileMiaRecTrial Resource Tilehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/AdvantageReserveLogo.pngAdvantageReserveLogoAdvantageReserveLogohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/sym-tech.ca%20Logo.pngsym-tech.ca Logosym-tech.ca Logohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/isp.net%20logo.pngisp.net logoisp.net logohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/sentiment-by-team.pngsentiment-by-teamsentiment-by-teamhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecCallRecordingHeroImage.pngMiaRecCallRecordingHeroImageMiaRecCallRecordingHeroImagehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Twilio.pngTwilioTwilio2026-08-21https://www.miarec.com/dpahttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecLogo450x200.pngMiaRecLogo450x200MiaRecLogo450x200https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/miarec_logo_300x100_transparent_bgnd.pngmiarec_logo_300x100_transparent_bgndmiarec_logo_300x100_transparent_bgnd2024-09-09https://www.miarec.com/miarec-customer-experience-intelligencehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/VoC%20Video-VEED.mp4/medium.jpgDiscover how AI delivers Voice of the Customer insights—no surveys required. This video explores how MiaRec automatically tracks key CX KPIs like CSAT, NPS, and sentiment straight from customer conversations, giving you real-time visibility into customer experience and business impact.Discover how AI delivers Voice of the Customer insights—no surveys required. This video explores how MiaRec automatically tracks key CX KPIs like CSAT, NPS, and sentiment straight from customer conversations, giving you real-time visibility into customer experience and business impact.https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/VoC%20Video-VEED.mp4126nonohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/miarec_logo_300x100_transparent_bgnd.pngmiarec_logo_300x100_transparent_bgndmiarec_logo_300x100_transparent_bgndhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20CX%20Intelligence%20CSAT%20Scores%20(1).pngMiaRec CX Intelligence CSAT Scores (1)MiaRec CX Intelligence CSAT Scores (1)https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Frustrated%20Manager.pngFrustrated ManagerFrustrated Managerhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/RingCentral%20logo%20fullcolor.pngRingCentral logo fullcolorRingCentral logo fullcolorhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Five9.pngFive9Five9https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Go%20Beyond%20The%20Scores-1.pngMiaRec Go Beyond The Scores-1MiaRec Go Beyond The Scores-1https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20optimize%20CX%20and%20efficiency.pngMiaRec optimize CX and efficiencyMiaRec optimize CX and efficiencyhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Microsoft%20Teams.pngMicrosoft TeamsMicrosoft Teamshttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Cisco_Webex_logo_-_Brandlogos.net.svg.pngCisco_Webex_logo_-_Brandlogos.net.svgCisco_Webex_logo_-_Brandlogos.net.svghttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecLogo450x200.pngMiaRecLogo450x200MiaRecLogo450x200https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/AI-Generated%20Media/Images/Create%20an%20image%20of%20a%20female%20call%20center%20agent%20who%20is%20in%20a%20call%20with%20a%20customer%20looking%20happy%20as%20she%20is%20helping%20to%20resolve%20a%20customer%20experience%20issue%20She%20is%20sitting%20in%20a%20corporate%20call%20center%20and%20warm%20light%20hits%20her%20face.pngCreate an image of a female call center agent who is in a call with a customer looking happy as she is helping to resolve a customer experience issue She is sitting in a corporate call center and warm light hits her faceCreate an image of a female call center agent who is in a call with a customer looking happy as she is helping to resolve a customer experience issue She is sitting in a corporate call center and warm light hits her facehttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/CX%205%20Turn%20Customer%20Conversations%20Into%20Retention%20Growth.pngCX 5 Turn Customer Conversations Into Retention GrowthCX 5 Turn Customer Conversations Into Retention Growthhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRec%20Examples%20Call%20Reasons%20Dissatifaction%20(1).pngMiaRec Examples Call Reasons Dissatifaction (1)MiaRec Examples Call Reasons Dissatifaction (1)https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/Logos%20and%20Icons/Twilio.pngTwilioTwilio2026-05-25https://www.miarec.com/cable-shopping-network-case-studyhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/1517770576446%20(1).jpg1517770576446 (1)1517770576446 (1)https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/V1_Miarec_Olympia%20Steel%20Case%20Study%20Visual_300X250px_JN_1-June-26_1%20(2).pngV1_Miarec_Olympia Steel Case Study Visual_300X250px_JN_1-June-26_1 (2)V1_Miarec_Olympia Steel Case Study Visual_300X250px_JN_1-June-26_1 (2)https://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/cable_shopping_network_logo.jpgcable_shopping_network_logocable_shopping_network_logohttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/miarec_logo_300x100_transparent_bgnd.pngmiarec_logo_300x100_transparent_bgndmiarec_logo_300x100_transparent_bgndhttps://881738.fs1.hubspotusercontent-na1.net/hubfs/881738/MiaRecLogo450x200.pngMiaRecLogo450x200MiaRecLogo450x2002026-07-14